Privacy Policy

Effective Date: January 1, 2026

DMJ CUSTOM COLORS PAINTING LLC ("Company", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding your information.

1. Information We Collect

• Full name
• Email address
• Phone number (including mobile number)
• Service address
• Project details and estimate requests
• IP address and browser/device information
• Website usage and interaction data
• Information submitted via website forms or SMS opt-ins

2. How We Use Your Information

We use collected information to:

• Provide painting estimates and services
• Schedule appointments and consultations
• Send appointment reminders and project updates
• Respond to customer service inquiries
• Send promotional offers and marketing communications (if opted-in)
• Improve website functionality and advertising performance
• Comply with legal obligations

3. SMS Communication & Consent

By providing your mobile phone number and opting in through our website forms, you consent to receive recurring SMS messages from DMJ CUSTOM COLORS PAINTING LLC.

These messages may include:

• Appointment confirmations and reminders
• Estimate follow-ups
• Project updates
• Customer support responses
• Promotional or marketing offers

Message frequency varies. Message and data rates may apply depending on your mobile carrier plan.

You may opt out at any time by replying STOP to any SMS message received. After sending STOP, you will receive confirmation and will no longer receive SMS communications unless you opt in again.

For assistance, reply HELP or contact us directly at (302) 727-2761 or [email protected].

4. Cookies & Tracking Technologies

We use cookies and tracking technologies such as:

• Google Analytics
• Advertising pixels (including Meta/Facebook Pixel)
• Session cookies for website functionality

These tools help us analyze traffic, improve user experience, and optimize advertising campaigns. You may disable cookies through your browser settings.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. Access to personal data is restricted to authorized personnel only.

While we take reasonable security measures, no system can guarantee absolute protection.

6. Your Rights

You may request to:

• Access the personal data we hold about you
• Correct inaccurate information
• Delete your personal data where legally permitted
• Withdraw consent for marketing communications

To exercise your rights, contact us using the information below.

7. Mobile Information Sharing

We do not sell, rent, or share your mobile phone number or SMS consent information with third parties or affiliates for marketing purposes. Your mobile information is used solely for communication related to DMJ CUSTOM COLORS PAINTING LLC services.

8. Contact Information